Delivery & after-sales

Clear delivery contents, timing and coverage before purchase. We confirm each order’s specifications and final price first.

What you receive and when

After payment and stock confirmation, we aim to check and deliver your order manually within 5–30 minutes. The product page and pre-order confirmation define the actual deliverables, typically including the specified account or advertising resource, login credentials, listed email/2FA details and first-login steps. Setup products list included assets and assistance separately.

We check the details and current status before delivery. Manual replies, stock checks or platform verification may take longer. If delayed, we will share an update and a revised estimate; 5–30 minutes is an estimate, not an unconditional guarantee.

First-login support

Follow the delivery instructions before changing passwords, security settings or starting advertising activity. Support covers login guidance, verification of delivered details and troubleshooting an issue on first login. It does not include campaign management or a promise of future platform approval or uninterrupted access.

72-hour after-sales coverage

Within 72 hours from the time delivery details are sent, contact us with your order number and screenshots if the delivered information is incorrect, first login fails despite following the instructions, or a delivered item does not match the confirmed specification. Once verified as a delivery issue, you may choose a refund or a replacement matching the agreed specification. Support will explain the outcome and next steps after review.

Restrictions or bans caused by not following the supplied steps, changing critical security details without guidance, unusual logins, platform-rule violations or later buyer actions are outside this coverage. Platform decisions do not guarantee long-term account availability. Any special product coverage must be explicitly confirmed before ordering.

How to request help

Within 72 hours, use our contact page and include your order number, issue time and relevant screenshots. We review delivery records and usage steps before giving a decision. Do not post passwords or verification codes publicly.